If we could rate Joni (and Joseph) with Valley Mortgage Financial more than five stars, we most certainly would! Working with Joni to refinance our home was a delightful experience from beginning to end. Joni delivers above par customer service – he is an excellent communicator, was very responsive to all of our questions and concerns and always demonstrated professionalism, kindness, patience and superior knowledge of the mortgage business.
Our current home is the largest and most important investment of our lifetime, so we naturally wanted to make sure we were in good hands when it came to re-financing so that we could secure the best rate possible with the right mortgage professional who we could trust. It was comforting to know we had Joni in our corner as our advocate. We always felt reassured knowing that our best interest always came first and that we could truly trust Joni’s guidance.
Joni always presents with a smile and warm spirit while unfailingly demonstrating trustworthiness, transparency and the highest level of integrity. He worked diligently on our behalf until the very end and we could not be more pleased with his services. We will always use Joni to assist us with any future mortgage needs and would recommend him to anyone because we know that his honesty, integrity and the excellent experience that we had with him is standard service for Joni! Thank you Valley Mortgage Financial!